Thursday, 15 November 2012

Windows 8 Store: Your Purchase Couldn’t be Completed

I've been struggling with this problem - I try to install a free windows 8 store app like trello and it just tells me that a problem occurred and my purchase couldn't be completed.

After googling around and finding a few solutions, none of which worked, I noticed that I had disabled the windows update service (I don't recall doing that but, hey). Enabling and starting the windows update service and magically the windows store worked again.


  1. Nice solution, you saved my days man :). I've tried turning on Windows Firewall, change from Live Account to Local Account and the other way,... but didn't work.
    Thanks, I'll remember this tips

  2. My windows update service is enabled but issue is remain same...